Friday night must have been an off night for ACKC. I've been all over that place since it opened. I've always gotten prompt, pleasant service at the bar or at the counter without asking, and the goods have always exceeded by expectations.
This past weekend was nothing like our past visits. The lights over the truffle counter were dark, and no one was staffing the area -- or, for that matter, offering to help customers who were browsing the selections. The chocolate/coffee bar was busy. However, Mr. 14th and You and I sat there for several minutes before our presence was acknowledged. Once we were noticed, we were told brusquely that it was "policy" to order at the cash register. Accordingly, Mr. 14th and You moved eight feet to his left to order. I'm fine with ordering wherever, but I'm not fine with being told to do so impolitely. We were then served with our orders in to-go cups. Normally, I would have thought that a simple mix-up or a case of not enough clean mugs, but the stares that the two barristas leveled at us during our brief stay seemed to indicate a passive hostility toward our very presence. Needless to say, the usual pleasant banter with the staff was completely out of the question.
I also couldn't help but notice that smoothies and blended coffee have come to ACKC. Perhaps it couldn't be helped because the door and mirror behind the bar have been plastered with signs for the Ice Train brand. What an anathema in such a gorgeous space. Anyway, I can't understand why they would serve a pre-fab chemical cocktail when all of the other food and beverages there are very high quality. The Ice Train smoothies I've had around the city (and they are so common at so many delis and cafes), are syrupy sweet. The coffee flavors, though not awful, have the subtly chemical taste of instant brownies or instant pudding.
ACKC can't maintain their elegant high-quality brand and my loyalty if the service stinks and they start lazily dipping into mass-produced beverages.
Showing posts with label chocolate. Show all posts
Showing posts with label chocolate. Show all posts
Monday, May 12, 2008
Artfully Chocolate Let Me Down
Posted by
14th & You
at
12:14 PM
10
comments
Tuesday, April 22, 2008
ACKC Bringing Sidewalk Cafe to 14th St.?
Everyone's favorite purveyors of awesome hot chocolate beverages (and some darn good chocolate bars--has anyone tried the chocolate bacon bar? Yummmmm...) According to the agenda of tomorrow night's CDC meeting, the owners of ACKC are making plans to have some sidewalk seating in front of their store near 14th and Q. This is great news for anyone who a) enjoys the sludgy, thick French-style hot cocoa that ACKC serves, and b) who have thought that it would be great if it could be enjoyed outdoors during the warmer months.
Want to learn more? Stop by the CDC meeting tomorrow night.
http://www.anc2f.org/blogs/_2f06
Posted by
Mr. Other Upper NW
at
11:08 PM
3
comments
Labels: 14th Street, chocolate, food, patio
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