Showing posts with label livingsocial. Show all posts
Showing posts with label livingsocial. Show all posts

Wednesday, October 27, 2010

LivingCocial UnCorks Confusion with Coupon Deal

In some respects, Logan Circle residents have an embarrassment of riches: numerous top-rated restaurants and bars, great shopping options, a thriving arts scene, and two similarly named wine retailers. Recently, that last one led to a bit of confusion for people who didn't read the fine print--or, in this case, the name of the establishment.


A few weeks ago, local Deal of the Day purveyor LivingSocial announced a deal that many Logan Circle wine lovers couldn't pass up: $25 worth of food and wine at a Logan Circle wine merchant with the word "Cork" in the name for only $10. Sounds like a great deal, and it was snatched up by a number of area residents eager to get a deal on their favorite wines and gourmet foods at local wine merchants Cork Market.

A slight problem arose when these purchasers went to Cork Market to redeem their coupon: the coupon was actually for Cork and Fork, an entirely different retailer located a few blocks south of Cork Market's 14th and S street location. The situation presented a dilemma to Cork Market's owner Khalid Pitts.

"People started coming in expecting to redeem this coupon they had purchased for what they thought was our store," Pitts said. "When we realized what had happened, we kind of had that moment of awkwardness where no one is quite sure what to do."

Ultimately Pitts decided to accept the coupons at his store.


"When they learned that the coupon they had purchased wasn't for us, people were saying things like 'Oh, we wouldn't have bought it if we realized it wasn't for your store.' We're very grateful to have such loyal customers, so we decided to accept the coupons anyway."

In all, Pitts estimates that "at least 30" people made the mistake but were allowed to redeem their coupons at Cork Market. So, is this the latest chapter in a rivalry between the two closely named 14th Street wine merchants?

"Well, we both know that the other one is there...but really we're just trying to be good neighbors. I think the biggest difference between them and us is that Logan is our neighborhood--we live here. So it means a lot to us to have relationships with our neighbors and customers."

Pitts also mentioned a couple of upcoming events at Cork Market, including its first-ever beer tasting next month.

As for the LivingSocial subscribers: next time, you might want to read the offer a bit more carefully.